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Leading people: Trust in behaviour, not charisma

By Debra Allcock Tyler, chief executive, Directory of Social Change and a trustee of MedicAlert, Third Sector, 30 July 2008

Winning people's trust means doing a few simple things, but it's not easy.

How do leaders gain trust and how do they lose it? According to the media, it would seem that our Prime Minister has lost the trust of the nation. Much of the analysis says it's because he lacks charisma and social skills. I don't know if that's true because I...

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